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Tasarım Satış 2026 - ApiaPro

Sales and Refunds

How does the sale process work?
At ApiaPro, we conduct our sales process quickly, transparently, and reliably for our customers. We are with you every step of the way, from your initial order to delivery and after-sales support.
1. Demand and Needs Analysis
You can submit your service or design request through our website or communication channels. Your needs will be evaluated, and the most suitable solution will be determined for you.
2. Proposal and Approval
Based on your request, a proposal will be prepared including price, scope, delivery time, and any revision rights. The sales process begins once you approve the proposal.
3. Payment
Payment is processed securely through the designated methods. Once payment is confirmed, your order will be processed.
4. Production and Preparation
Your graphic design, web design, video editing, or technical service needs will be prepared by our professional team according to the agreed-upon plan.
5. Delivery
Your work will be delivered to you digitally or by a suitable method within the agreed deadline. Required file formats and usage instructions will be shared upon delivery.
6th Revision
Revisions included in the scope of service are implemented. Revision requests are evaluated according to the specified conditions and completed as soon as possible.
7. After-Sales Support

We continue to provide support to our customers even after delivery. You can always contact us with your questions, technical support requests, or additional service needs.

ApiaPro prioritizes customer satisfaction in every sales process and aims to provide reliable solutions with a commitment to quality service.

Para İadesi Tasarım 2026 - ApiaPro
How is the return process handled?
How is the refund process handled?
At ApiaPro, customer satisfaction is our top priority. Refund requests are evaluated fairly and transparently in accordance with applicable legislation and our refund policy.
1. Creating a Refund Request
You can submit your refund request to our support team along with your order number and reason for return.
2. Review of the Request
Your return request will be reviewed to determine if the purchased service or product meets the return conditions. Additional information or documents may be requested if deemed necessary.
3. Approval Process
If your return request is deemed eligible, it will be approved and the refund process will begin. Requests that do not meet the return conditions will be communicated to you along with the reasons.
4. Processing the Refund
Approved refunds will be returned to the original payment method used for the initial payment. Depending on the processing times of your bank or payment provider, it may take several business days for the amount to appear in your account.
5. Notification
You will be notified via email or your preferred communication channel once the return process is complete.
Important Information

  • For personalized design and digital services, refunds may not be possible once the service has begun.

  • In cases of technical issues, incorrect charges, or errors originating from ApiaPro, a full or partial refund may be issued after the necessary investigation.

  • Bank and payment institution processing times are beyond ApiaPro's control, and the time it takes for refunds to appear in your account may vary.

ApiaPro evaluates all refund requests in accordance with its principles of transparency, trust, and customer satisfaction.

Design services are available to individual clients, businesses, brands, students, teachers, and all educational staff. Please review the Terms page for more information.

  1. Two Design Models:

    • Ready-made designs offer fast delivery and competitive pricing. However, customization options are limited, and the same design may already be used by others.

    • Custom (Made-Made) Designs: These are created from scratch, entirely tailored to your needs and style. This creates a more unique and impressive brand identity.

  2. Design Features:
    Design characteristics vary depending on the intended use, target audience, style preference, color palette, content text, and delivery formats. These elements are among the most important determinants of the design process.

  3. Platform and Suitability for Intended Use:
    Not every design service is suitable for every platform or intended use. For example, social media posts and print materials require different resolutions and sizes. Also, some design elements may not be supported in specific applications.

  4. Revision and Delivery Terms:
    The number of revisions, delivery time, and available file formats may vary depending on the designer. These details will be clearly stated in the service agreement or quotations.

If the design is not liked or you wish to cancel it after it has been created, a refund will be issued within 3 business days, subject to applicable conditions. For more information, please see our Return Policy . Check out the page.

For information regarding design purchasing, ordering, and support, you can contact us via WhatsApp at +90 530 309 58 39 .

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